At www.shoepace.shop, we prioritize swift and secure delivery for all orders. Our team processes shipments within 1-2 business days after payment confirmation, ensuring your carefully curated footwear selections—whether performance-driven athletic styles or fashion-forward casual designs—reach you in pristine condition. We partner with trusted logistics providers to maintain reliability across every step of the journey.

Processing typically completes within 48 hours, excluding weekends and holidays. Transit durations vary by destination: Domestic deliveries average 3-7 business days, while international shipments may require 10-20 business days depending on customs clearance. Seasonal peaks or unforeseen carrier delays may occasionally extend these estimates, but we proactively monitor all orders.

We offer transparent pricing with tiered options:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

Currently serving 30+ countries including the US, Canada, UK, EU nations, Australia, and select Asian territories. Restrictions apply to certain remote locations and embargoed regions—complete details appear at checkout based on your delivery address. Contact [email protected] for specific inquiries.

Upon shipment, you’ll receive a confirmation email containing your tracking number and carrier links. Monitor progress directly through our website’s "Order History" section or the courier’s portal. Notifications update at major transit points—from warehouse departure to final-mile delivery.

While rare, delays can occur due to weather, customs inspections, or logistical exceptions. If your package exceeds the estimated delivery window by 5+ business days, contact our support team at [email protected] with your order number. For lost items, we initiate trace procedures with carriers and provide replacements or refunds per our Refund Policy.

International customers may incur customs fees determined by local authorities. These charges are the recipient’s responsibility and are not included in our pricing. We declare accurate product values to comply with regulations but recommend verifying potential costs with your country’s customs office before ordering. Non-payment of duties may result in delayed delivery or package return.